Responsible Automation: Exploring Potentials and Losses Through Automation in Human-Computer Interaction from a Psychological Perspective. (Study 1 and Study 2)

Zitation: Diefenbach, Sarah und Ullrich, Daniel und Lindermayer, Tim und Isaksen, Kaja-Lena: Responsible Automation: Exploring Potentials and Losses Through Automation in Human-Computer Interaction from a Psychological Perspective. (Study 1 and Study 2). 29. Juli 2024. Open Data LMU. 10.5282/ubm/data.514

Be­schrei­bung

Robots and smart technologies become part of everyday life and private households. While this automation of mundane tasks typically creates pragmatic benefits (e.g., efficiency, accuracy, time savings), it may also come with psychological losses, such as in meaning, competence, or re-sponsibility. Depending on the domain (e.g., AI-assisted surgery, automated decision making), especially the user's felt responsibility could have far-reaching consequences. The present re-search systematically explores such effects, building a more structured base for responsible au-tomation in Human-Computer Interaction (HCI). Based on a framework of seven dimensions, study 1 (N=122) evaluates users' reflections on automating five mundane tasks (e.g., gardening, paperwork) and identifies reasons for or against automation in different domains (e.g., creativi-ty, care work, decision making). Study 2 (N=57) provides deeper insights into effects of automa-tion on responsibility perceptions. Based on the example of a vacuum cleaner robot, an experi-mental laboratory study contrasted a non-robotic manual vacuum cleaner to a robot, whereby the user's perceptions of device agency (higher for the robot) and own competence (higher for the manual device) were central mediator for the perceived responsibility for the result. We po-sition our findings as part of a broader idea of responsible design and automation from a us-er-centered design perspective. Data to: Diefenbach, S., Ullrich, D., Lindermayer, T., & Isaksen, K.-L. (2024). Responsible Automation: Exploring Potentials and Losses through Automation in Human–Computer Interaction from a Psychological Perspective. Information, 15(8), 460. doi:10.3390/info15080460

• Dokumententyp: Daten
• Name der Kontakt­person: Diefenbach, Sarah
• E-Mail der Kontaktperson: sarah.diefenbach at psy.lmu.de
• Fächer: Psychologie und Pädagogik ; Mathematik, Informatik und Statistik
• Dewey Dezimal­klassi­fikation: 000 Allgemeines, Informatik, Informationswissenschaft > 004 Informatik ; 100 Philosophie und Psychologie > 150 Psychologie
• Eingestellt von: Prof. Sarah Diefenbach